TNS Hospitality and Leisure delivers worldwide research solutions to the world's leading hospitality companies. For more than ten years we have been advising hotel and restaurant groups, food service operators, health and fitness operators, airlines, cruise-lines and tour operators.

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Service Scan Evaluations Ltd based in Nottingham offer "mystery shopper" services, telephone sales response audits, sales and showround assessments and contract catering compliance audits.

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Mystery shopping/dining/guests

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How do you know......what your customers really think about you and the degree to which you are meeting their expectations?Our aim...To significantly improve the profitability of our clients, through the measurement, feedback and continual development of their customer service standards.Our bespoke service measurement programmes will provide you with quality feedback which may otherwise be unseen by you.

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Capcon Plc based in Dorking, Surrey offers accountancy services, auditing, business security audit consultancy, risk management consultancy, stocktaking services, surveillance services and fraud detection solutions.

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SDK Consulting Ltd based in Bromley, offers IT, business development, finance and catering consultancy services.

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Business consultants

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Mystery Guests based in Brighton offers "mystery shopping" consultancy and "mystery guest" services.

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specialise in providing a full range of "mystery customer" services to all sectors of the hospitality industry.HotelsRestaurantBarsPublic HousesNight ClubsHealth & Leisure ClubsTransport - Trains, BussesNursing HomesWhen undertaking mystery customer assignments our client confidentiality is paramount. You will never hear discussions or facts about our other clients and in turn we will never discuss your business with anybody else. What we discuss or report back to you stays confidential on our part and that is a promise.

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Food and health & safety training, mystery shopper

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IFH® offers a series of vocation-based training, coaching and consultancy programmes to deliver deliver best practice in Hotel Sales, Business Development, Revenue Management, Front Office Management, and managerial skills.

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IFH provide hotels with vocation-based training and consultancy programmes in Sales, Business Development, Revenue Management, Front Office Management and Hotel Managerial skills

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Field marketing services

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Visit hotels mysteriously & produce reporters

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Napton Teleconsult is a ''value add'' consultancy available to work with clients to improve their business efficiency, effectiveness and, most importantly, their ''Customer Service''. In particular, by concentrating on IT and Telecommunications Systems (as well as Office Equipment), advice can be given to improve day-to-day Business Operations. Projects can be undertaken on a turnkey basis or on a daily rate.

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UKFS are UK face to face fieldwork specialists. Focusing on quantitative, qualitative, mystery shopping, central location tests, off the street, focus groups, CAPI and qualitative group recruitment.

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